Terms & Conditions

Order on line
To order online, registered customers must first login by keying in their user name and password. If you are a first time customer, you can register for an account when you check out your first order. 

Prices
All our prices are nett.

Payment Services
We only accept VISA/Mastercard and AMEX for credit card payment. If you order via the phone, we need to take your credit details over the phone. Credit terms are available to selected customers who meet our minimum orders criteria. If you want to be included as a credit term customer, please email us at This email address is being protected from spambots. You need JavaScript enabled to view it..

Delivery Services & Charges
Delivery service is available by ordering online at www.subdelivery.com.sg and our hotline 91541677. Delivery service applies to all orders with a minimum delivery amount of S$50.

Pick up services
We also provide pick up services and it is also available at www.subdelivery.com.sg. No minimum order amount is required. If the order exceed $500, please check with the respective stores for availability.

Cancellation of orders
We do not provide refunds once the order is submitted and confirmed by the customer.
Cancellation of orders once confirmed will not be entertained.

Confirmation of orders
We will send an electronic acknowledgement to the customer upon successful submission of the online order. If the items ordered are unavailable or we are unable to deliver due to weather, availability of riders, bad traffic conditions, customers will be notified immediately upon receiving order confirmations on our end.

Exchange & refunds
All goods sold are non-refundable and non-exchangeable.

Confidentiality
All transactions and customers’ particulars are treated with the strictest confidence. 
SubDelivery is owned and operated by Subway Harbourfront Pte Ltd. Please contact us at 195 Pearl’s Hill Terrace, #03-26. S(168976). Tel: 9154 1677. Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
We reserves the right to change this terms and conditions at any time as deemed fit. Any such changes will be posted on line. If there are any queries on the terms and conditions, it should be directed to This email address is being protected from spambots. You need JavaScript enabled to view it..
Usage of this online services signifies your understanding and agreement with this entire terms and conditions.