To order online, registered customers must first login by keying in their user name and password. If you are a first time customer, you can register for an account when you check out your first order.
We only accept VISA/Mastercard and AMEX for credit card payment.
Delivery Services & Charges
Delivery service is available by ordering online at www.subdelivery.com.sg . Delivery service applies to all orders with a minimum delivery amount of S$50. If uncontactable for over 10 minutes from your selected delivery slot, an additional fee of $30 will be chargeable for the rescheduling of your delivery.
Pick up services
We also provide pick up services and it is also available at www.subdelivery.com.sg. No minimum order amount is required. If the order exceeds $500, please check with the respective stores for availability.
Cancellation of orders
We do not provide refunds once the order is submitted and confirmed by the customer.
Cancellation of orders once confirmed will not be entertained.
Confirmation of orders
We will send an electronic acknowledgement via email to the customer upon successful submission of the online order. (Please check your spam folder if it does not appear in your inbox.) If we are unable to deliver due to weather, availability of riders, bad traffic conditions, customers will be notified immediately upon receiving order confirmations on our end.
Exchange & refunds
All goods sold are non-refundable and non-exchangeable.
All transactions and customers’ particulars are treated with the strictest confidence.
Usage of this online services signifies your understanding and agreement with this entire terms and conditions.