Terms of Use

Order online
To order online, registered customers must first login by keying in their user name and password. If you are a first time customer, you can register for an account when you check out your first order. 

Payment Services
We only accept VISA/Mastercard and AMEX for credit card payment. 

Delivery Services & Charges
Delivery service is available by ordering online at www.subdelivery.com.sg . Delivery service applies to all orders with a minimum delivery amount of S$50. If uncontactable for over 10 minutes from your selected delivery slot, an additional fee of $30 will be chargeable for the rescheduling of your delivery.

For rescheduling of orders, please contact us 48 hours before the accurate delivery slot. Failing to do so will result in an additional fee of $30 being chargeable for the rescheduling.

Pick up services
We also provide pick up services and it is also available at www.subdelivery.com.sg. No minimum order amount is required. If the order exceeds $500, please check with the respective stores for availability.

Cancellation of orders
We do not provide refunds once the order is submitted and confirmed by the customer.
Cancellation of orders once confirmed will not be entertained.

If you are unable to pick up your order on the selected delivery time slot without giving us notice, you will be liable to pay the full amount of your order.

Confirmation of orders
We will send an electronic acknowledgement via email to the customer upon successful submission of the online order. (Please check your spam folder if it does not appear in your inbox.) If we are unable to deliver due to weather, availability of riders, bad traffic conditions, customers will be notified immediately upon receiving order confirmations on our end.

Exchange & refunds
All goods sold are non-refundable and non-exchangeable.

Confidentiality
All transactions and customers’ particulars are treated with the strictest confidence. 
SubDelivery is owned and operated by Subs at Hougang Mall Pte. Ltd (Licensee of Subway). Please contact us at 195 Pearl’s Hill Terrace, #03-26. S(168976). Tel: 9154 1677. Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
We reserves the right to change this terms and conditions at any time as deemed fit. Any such changes will be posted on line. If there are any queries on the terms and conditions, it should be directed to This email address is being protected from spambots. You need JavaScript enabled to view it..
Usage of this online services signifies your understanding and agreement with this entire terms and conditions.

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